A Promising Practice for Supporting Employees with Traumatic Brain Injury (TBI) and/or Post-Traumatic Stress Disorder (PTSD)
When it comes to employment, several promising practices exist to help transitioning service members with TBI, PTSD and many other disabilities and/or combat related injuries succeed in the workplace. One such practice is job coaching.
A job coach is a person, usually supplied by an outside agency, who provides specialized on-site training to employees with disabilities. Typically, a job coach will help an employee learn to perform his/her job accurately, efficiently and safely. In many cases, the job coach may also help the employee acclimate to his/her work environment.
Typical job coach duties include:
The job coach's degree of involvement with the employee should decrease over time - as the employee masters the requirements of the position, the job coach will then contact the employee and supervisor on an as-needed basis.
Employees with TBI and/or PTSD can experience a range of physical, cognitive and emotional symptoms that may interfere with everyday activities, including work. By providing one-on-one guidance and assistance, job coaches can help these individuals achieve workplace success. Coaches can help individuals with TBI and PTSD - or any disability - identify their particular job challenges, and help find solutions for meeting those challenges.
To hire or use a job coach, employers should contact their local state vocational rehabilitation agency by visiting http://askjan.org/cgi-win/TypeQuery.exe?902
Other sources include:
Information about other promising employer practices - including mentoring and customized employment - can be found on the America's Heroes at Work Web site: www.AmericasHeroesAtWork.gov.
This fact sheet was developed in cooperation with the U.S. Department of Labor's (DOL) Office of Disability Employment Policy, the Job Accommodation Network, the Veterans' Employment and Training Service, the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury, and the Defense and Veterans Brain Injury Center.